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Forum Discussion

cjdevous's avatar
cjdevous
Aspirant
Oct 28, 2020

researching blocked url

Armor is blocking some URL's.  It doesn't give any details beyond "malware."   Is there some way to understand what the threat actually is?  How can I research the blocked URL?
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Nov 03, 2020

Hello cjdevous, 

 

May you provide a screenshot for us to better assist you. 


Thanks,

Christian 

cjdevous's avatar
cjdevous
Aspirant
Nov 04, 2020
Yes, here you go.
  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Nov 11, 2020

    Hi cjdevous, 

     

    Thanks for the screenshot. I would recommend submitting an email ticket for the following URLs with defender. You may mark the URLs as a false positive. They should be able to provide more insight as to why the URLs were blocked. 

     

    https://www.bitdefender.com/consumer/support/answer/40673/

     

    Christian