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Forum Discussion
mcAugt
Dec 11, 2018Aspirant
RN 104 Error: kmem_cache_alloc+5c
Hi! I am from Brazil, dealing with the english technical terms, please be patient!
I have a NETGEAR READYNAS 104 DISKLESS (RN10400) since 2014, and it works fine until now. I noticed that I couldn'...
mcAugt
Dec 11, 2018Aspirant
I have downloaded RAIDar 6.4 for Windows, the software was unable to find my device.
Marc_V
Dec 18, 2018NETGEAR Employee Retired
Hi! mcAugt
Welcome to the Community!
You can do a memory test through the Boot menu to check. If it's a bad RAM since RN104's memory is soldered then it is considered as a Hardware problem. If your NAS is under 3 years then it would be best to contact Support to request for RMA.
You can connect your disks to your PC and use a apps like r-linux or ReCLAIMe. This way you may recover your data from the RAID.
Hope this helps!
Regards