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Forum Discussion
Mvannini
Jul 27, 2019Aspirant
Router registered to wrong email
I was trying to activate netgear armor armor and received a message that my router was registered to another email address (one of my family members who’s orbi I had recently set up). How can I get th...
Haly2003
Aug 02, 2019Aspirant
I'm having very similar problem. I had an IT tech set up my Orbi and it works great. However, I realised a few days later that the Netgear Armour on iOS app says my router is registered to ta**********@me.com address which I have never used so I'm at a complete loss. The armor trial activated this morning without my asking it to as well. I've been trying all morning to get into the Orbi app Security Armour tab to no avial. I can access my Netgear Armour information on my PC by logging in with my Netgear account. No problem. It just will not work on my iOS. It keeps saying "validating my account" then tells me that my router is registered to the Me.com account and to use that to login. arrrrrrrgggghhhhhh