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Forum Discussion
Christian_R
Feb 18, 2020NETGEAR Employee Retired
Share Your NETGEAR Armor Experience
Hello NETGEAR Armor Community!
Thank you to all who have activated your NETGEAR Armor trial and to those who have subscribed to our cyber security service. Since the launch of the service we h...
Welsh_Steve
Feb 22, 2020Initiate
My experience with Bitdefender is entirely negative. During the trial period I don't believe it gave me anything useful. At the end of the trial period I have not renewed it but it is now blocking websites I could access during the trial period.
I have no ability to access the security controls. When I try to do so I am redirected to the Bitdefender renewal website. This is just outrageous and probably illegal under European law. I would describe it as electronic blackmail.
I have had to revert back to using my Broadband router Wi-Fi to be be able to access my work emails and many other websites. Even the BBC weather site is blocked. The Orbi is currently not fit for purpose and I will return it and expect a full refund if this isn't resolved very quickly.
Had I known about this before purchasing the Orbi I would not have made the purchase. I would strongly recommend people to not buy an Orbi while Netgear operate in this unscrupulous way.
Christian_R
Feb 24, 2020NETGEAR Employee Retired
Welsh_Steve - If you're Orbi router continues to block sites that you need access to, please send me a message with your contact info and serial number.
Thanks,
Christian