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Forum Discussion
Share Your NETGEAR Armor Experience
Hello NETGEAR Armor Community!
Thank you to all who have activated your NETGEAR Armor trial and to those who have subscribed to our cyber security service. Since the launch of the service we h...
Totally agree. The greedy implementation of Armour in the Orbi app leaves Orbi users not opting in with a Tile that says "Security expired" and cripples the entire Security section.
This is ridicoulous and as a product manager I would be ashamed providing this to my customers. Opting in on add-on services should enhance user experience and provide extra functionality.
BigRune - Thanks for your feedback. During the time you had the Armor Trial activated, were you able to get in contact with our Support Team letting them know of the issues you experienced?
Thanks,
Christian
- No, I did not contact support. I assumed that the degraded performance was a consequence of using Armor. I actually decided to opt out of the service immidiately but could not find a easy way to do it.