Share Your NETGEAR Armor Experience

Christian_R I think I'm done - I think this experience has trashed my router and after 15 years of being on the Netgear team, buying and recommending your hardware, I can't handle this degree of trouble.  I have a business to run and plenty of other things to do without having to go through the wringer with this router thanks to Armor. 

I've been at the point now where any time I want to reboot the router, it will not generate an Internet connection without me having to perform a factory reset, walk through the entire setup with defaults, and then manually go back in and customize it.

I had to do that again today and it took me about an hour to do everything, whereupon I noticed where my router might be broken:

The day I finally got Armor removed, did a factory reset, and manually reconfigured everything, the Router's internal clock got stuck on that day and time.  I only happened to notice it today, because I thought I'd look through the logs and I noticed only a handful of entries that stoped at September 18 2020, which was logged as the exact sime time on the router--the router's clock wasn't moving past that minute and I couldn't get it to sync time with another server like time.windows.com or time.nist.gov - the page would crash if I tried to apply changes.

It's very frustrating to try to re-do the router using the Nighthawk mobile app and have it say, "We'll activate Armor for you if you qualify for a trial", and offer me no way to say no...then when the setup fails, I have to go to the browser.  While using the browser gives me the ability to opt out of Armor, I then get pop-up ads in the admin interface to buy your parental controls service, then to buy Armor, and I have to swat those down to be able to finish setting things up.

I can't tell if auto-updating the firmware is broken because of the clock issue, or if it's just broken in general, but I did manage to get the firmware updated.  I also managed to re-route the NTP sync to time.nist.gov, and so far it looks like it's tracking, I also have a bunch of log entries from December 31, 1969, at 7PM and logging into the router's admin panel triggers this to be repeatedly entered in the logs:

[DoS attack: Fraggle Attack] from source 72.31.130.17,port 67 Sunday, Jan 03,2021 12:40:32