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Forum Discussion
Christian_R
Feb 18, 2020NETGEAR Employee Retired
Share Your NETGEAR Armor Experience
Hello NETGEAR Armor Community!
Thank you to all who have activated your NETGEAR Armor trial and to those who have subscribed to our cyber security service. Since the launch of the service we h...
Mikener
Aug 02, 2020Aspirant
I don't know much about routers so please bear with me. I hope this is the correct forum to ask the questions below. But first some background.
I recently installed the Orbi AC 3000 Tri Band Mesh system. It's been great. I could use so advice. My family is very dependent on WIFI and it would be a hardship if it was down, especially since my daughter is taking online classes.
My Armor trial is about to expire. So far I have had no problems with the router and Armor. In fact Armor alerted me to a few phishing attacks on my wife's IPhone. Because of that I was considering paying for Armor. Then I read some of the comments about Armor slowing the connection speed (that hasn't been an issue for me during the trial period) and the fact that when the trial ends people seem to be having all sorts of problems. Problems that I don't feel technically knowledgable enough to fix.
If Armor worked great and didn't impact performance I would have no hesitation paying for the product. I would like to know what people think.
1. Given what I have said, should I pay for Armor or should I just let the trial expire?
2. If I do let the trial expire and I cannot connect to WIFI, how do I correct that problem?
3. If I pay for Armor and then down the line decide to turn it off, can that be done? If so how?
Thanks
- rinthosAug 03, 2020Luminary1: If armor is serving a purpose for you and you are getting value out of it, keep it. If not, drop it.
2: Armor expiring should not prevent you from connecting to WiFi. If you are worried that is the case, turn it off before it expires or buy a subscription. But I can attest that with some devices with it enabled and others without it (I have multiple remote sites w/ netgear routers) I have never had that type of problem.
3: you can always turn it off or back on if you have a live subscription or trial period...
https://kb.netgear.com/000060900/How-do-I-turn-NETGEAR-Armor-on-or-off-using-the-Nighthawk-or-Orbi-app
Regarding performance there is a slight latency hit but for general throughput for a higher end router (such as Orbi) you are unlikely to notice it. The first time you connect to a remote website or server the initial connection time is milliseconds slower, but that's about it.
Plus you get the free bit defender software which with the web browser plug in may be more impactful to performance...again that depends on your PC or Mac specs...
Use your trial period to push it to the limits. If you have been happy so far my guess is you shouldn't worry about performance. You are likely to figure it out after just a few days of performance testing.
Hope this helps.- MikenerAug 03, 2020Aspirant
Thanks. That help's a lot.
- blenderpilotNov 26, 2020Tutorhttps://community.netgear.com/t5/Nighthawk-WiFi-Routers/Nighthawk-R7000P-printing/m-p/2004685/highlight/true#M173746
A bit dissappointing really.