Share Your NETGEAR Armor Experience

My experience has not been great.

I activated the trial on my RAX120 earlier this year and it seemed fine but definitely had some minor issues at the time. I decided to buy a subscription anyway and see how it went.

Since firmware 1.0.2.236 I have had endless problems with devices losing connectivity and the router hanging. I tried reinstalling the firmware using the downloaded file instead of OTA and also factory resetting. Took me ages to figure out that activating Armor was causing the issue. Since disabling it there have been no further issues.

The other things that really annoy me about Armor and add to the reasons I will not renew are:

1. Even when you have the bitdefender software installed on iPhones and iPads it doesn't recognise it so your score shows as lower than it should be.

2. Devices on the guest network also show as needing bitdefender installed which is pointless. I can't tell people to install bitdefender on their devices or install it on my work laptop either, so why have them show up in there at all and reduce the score? Isn't the point of a guest network to segregate devices from the rest of your home network?

3. Only being able to activate and deactivate on the mobile app is stupid. Both the mobile app and web interface are also way too limited to be of any use.

4. If the software that is supposed to be protecting your network is actually causing it to crash all the time, it's not very good software.