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Forum Discussion
Christian_R
Feb 18, 2020NETGEAR Employee Retired
Share Your NETGEAR Armor Experience
Hello NETGEAR Armor Community!
Thank you to all who have activated your NETGEAR Armor trial and to those who have subscribed to our cyber security service. Since the launch of the service we h...
BruKat
Nov 26, 2020Aspirant
I have the some random printing with a Epson ET-2720 printer, usually once a week.
Attached a sample printing, they are all the sam.
I need it for remote printing.
Need a fix, was told by Epson that it was probably a Armor issue?
Paid for subscription but will probably end up getting rid of it since i need remote printing and hate wasting paper on random print.
Thanks
- rinthosNov 26, 2020Luminary
So yep, the page you are seeing is being generated by Netgear Armor weekly scans.
The Netgear Armor / Bit Defender team will need to update their scanner. It appears currently they are sending scan commands to your printer to try to "hack it", but some of those commands are being sent over ports that are interpreted as "print" commands.
If your printer allows you to block IP addresses from printing, you could likely block any printing from 192.168.1.1. IF it doesn;t, then either it will need to be Off when the Armor scan occurs, or there will need to be an update to the Armor Scanner.
I know Netgear often updates the Bitdefender Armor scanner in newer firmwars...so make sure you are on the latest firmware for your router, as it may contain this fix. If not, I'd open a case w/ Netgear and even Bit Defender, they'll need to have their teams provide an update.
You didn't mention what model router you had by the way, nor what firmware version, but the latest firmware recommendation still stands :)
BruKat wrote:I have the some random printing with a Epson ET-2720 printer, usually once a week.
Attached a sample printing, they are all the sam.
I need it for remote printing.
Need a fix, was told by Epson that it was probably a Armor issue?
Paid for subscription but will probably end up getting rid of it since i need remote printing and hate wasting paper on random print.
Thanks
- BruKatNov 26, 2020Aspirant
R7000P
Model #: C634E
Did say updated firmware 1..1.64_10.1.36.
Downloaded and installed your suggested fix V1.3.2.126_10.1.66
Thanks