NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Share Your NETGEAR Armor Experience
Hello NETGEAR Armor Community!
Thank you to all who have activated your NETGEAR Armor trial and to those who have subscribed to our cyber security service. Since the launch of the service we h...
This seems to be one of the few residential-grade network monitoring solutions, so was happy considering the number of IoT devices on my network which obviously can't use security onboard.
Really frustrated with the customer service experience with Netgear; including Armor. I understand (though don't like) the short warranty period on the product--but Armor is a service which cannot always be contractually executed without support. This also includes shortcomings from within Netgear device firmware as evidenced by the upgrade notes.
Whitelist: it was mentioned in the forums back in January/19 via Netgear moderator--is it still coming?
Netgear support form product drop-down list doesn't include Netgear products to select; only BitDefender
Having option to upgrade included BitDefender service with an additional fee
iOS BitDefender app is missing alot of key features, and doesn't have much functionality.
Hope that helps...
So far most of my experience using the product with a Orbi 50 with 2 satellites has been mixed. I put the program onto one Android and one PC. I found I had some very basic problems, the program tries to download and get me to install an update to flash player for IE, not surprisingly windows update isn’t interested. It also identified a Outlook archive.pst file as safe to delete.
Bitdefender have said 2 of the issues have now been addressed by updates to the program, but is Netgear Armor just using an old version of Bitdefender? As my Netgear version is 24 and the current Bitdefender with the fix’s is 25. If so how many other fix’s are missing from the Netgear version?
John_Ba wrote:Bitdefender have said 2 of the issues have now been addressed by updates to the program, but is Netgear Armor just using an old version of Bitdefender? As my Netgear version is 24 and the current Bitdefender with the fix’s is 25. If so how many other fix’s are missing from the Netgear version?
No old version - and I cant resist to quote this from the below answers referred:
===
NOTE: If you don’t have the above build number, keep in mind that product updates are delivered in stages and the live build might not have reached your PC yet. Once the product update reaches 100%, it is automatically downloaded and installed. Then, Bitdefender will request a Windows restart.
===Get almost all your Netgear Armor questions answered by the official partner -> Netgear Armor powered by Bitdefender
To my knowledge, there is no specific Netgear Armor version for the endpoints. Netgear is not involved what becomes available when.
Needless to say, the Bitdefender stuff (like the network vulnerability scanner) were specifically built and maintained for the Netgear routers.
Online and offline updates are the very same:
