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Forum Discussion
Share Your NETGEAR Armor Experience
Hello NETGEAR Armor Community!
Thank you to all who have activated your NETGEAR Armor trial and to those who have subscribed to our cyber security service. Since the launch of the service we h...
So with the new firmware for my RAX120 and also an update, I thought it would be worth turning on Armor again. While my router is no longer crashing all the time, there's not much improvement to the app itself. Still no way to exclude guest devices and it still shows iPhones in the list of devices that need the software installed which reduces your protection level score, but now I have a new thing reducing the score....it says I need to update the firmware on my router when I'm already on the latest firmware.
This product just doesn't seem ready and fully functional and maybe should have been developed and tested for a while longer. The recent updates have not changed my mind about continuing with this product once my year is up.
inspectorgadjet wrote:Still no way to exclude guest devices
This should be feasible - under the requirement that guest devices are making use of the guest WiFi SSID. Just a question of the integration depth in my opinion.
inspectorgadjet wrote:still shows iPhones in the list of devices that need the software installed ....
Installing the Armor App is key for the Armor system on the devices supporting it.
Can this be related to the nightmare Apple introduced with this stupid random MAC tin hat feature? How shall the Armor software on the router distinguish between one of yours vs. one of your guests device? The answer can be installing the Armor client - this allows to identify your trusted devices.
inspectorgadjet wrote:... protection level score, ....
Whatever wonderful KPI the designers have specified and implemented. Some customers feel better if the KPI are high.
That's the problem though...even after installing the app on iOS devices it still lists them in the devices that need the app installed so the protection level score is reduced...if the thing worked properly, my score would be a lot higher.
Never mind that the app doesn't offer any real protection on iOS....the only thing it can do is offer web browsing protection if you enable a vpn.