Trying to access nighthawk armor on my phone after paying for subscription

After I bought subsription for Armor a couple of days ago. I noticed that I can't access the armor on my nighthawk app. When I tap on the link for armor I get an error message saying something went wrong with the status update. It gives me a number to call and an error code message. I was wondering if I could do something on my end with the app or router before I call. Any help would be appreciated.