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Forum Discussion
Solved
Trying to reactivate expired Armor on RBR50. Cannot due to "This plan is not available".
Hi, I've had my RBR50 for some time and wanted to subscribe to Armor. When I follow the directions on Netgear's site I get an error reporting "This plan is not available". I've power cycled, che...
Hello DaveAU,
Welcome to the NETGEAR Community!
I understand that you are not able to renew your Armor plan due to your desired plan not being available.
Please PM the following information so I can endorse you to our support team:
Name:
Email:
Phone Number:
Device Model:
Firmware:
Serial Number:
Preferred time to be contacted:
App version:
Please provide this information as soon as possible!
I look forward to hearing from you!
Best,
Kevin
Community Team
Sadly the support process points everyone here. I've sent an email asking for assistance.
It really shouldn't be this hard to give a company money.
Hello DaveAU,
Welcome to the NETGEAR Community!
I understand that you are not able to renew your Armor plan due to your desired plan not being available.
Please PM the following information so I can endorse you to our support team:
Name:
Email:
Phone Number:
Device Model:
Firmware:
Serial Number:
Preferred time to be contacted:
App version:
Please provide this information as soon as possible!
I look forward to hearing from you!
Best,
Kevin
Community Team