NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Initiate

May 17, 2023

Solved

Unable to activate Netgear armor

I recently purchased a Orbi 852 set with Armor and Parental control subscriptions. Activating parental control worked without any issues, but when I attempt to activate Armor from the android app it...

wvwavere
May 23, 2023
Installed a beta firmware version provided by support and another factory reset and the issue is now resolved.

Blanca_O

NETGEAR Employee Retired

May 18, 2023

Hi wvwavere

System shows that your case is already escalated to the next level of support team. We have notified support to follow up on your case and they should be contacting you as soon as possible to discuss the next action.

Regards,
Blanca
Community Team