NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
unhappyconsumer
Apr 23, 2025Aspirant
Unable to cancel auto-renewal
I am trying to cancel auto-renewal for a Armor subscription, and reclaim the money taken by Netgear without my permission. - I can't find any record of signing up for an auto-renewing subscriptio...
FURRYe38
Apr 23, 2025Guru - Experienced User
Something to make contact with Armor on there site about:
https://community.netgear.com/t5/NETGEAR-Armor/Armor-Help-and-Information/td-p/2211063
- unhappyconsumerApr 23, 2025Aspirant
Thanks for the reply and appreciate the suggestions. I've tried to follow the steps on the linked FAQ, none of them work which is why I have made this post.
Also not clear why I would be contacting Armor for something Netgear are billing me for (payment was to NETGEAR INTERNATIONAL on my bank statement). If Netgear buy in this product from a 3rd party who I have had no dealings with that is really nothing to do with me as far as I am concerned.- FURRYe38Apr 23, 2025Guru - Experienced User
You'll need to make contact with them or NG support directly. All this is beyond forum help when it comes to billing and such.