NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Unable to renew Armor Subscription
I am trying to renew the armor subscription and it does not allow me to do so. Error message “This plan is not available”. I saw other threads on similar errors and please know that I already tried de...
Sadly, you do need to talk to support with it.
To get a hold of support for subscriptions services like Armor/Circle, click on "MyNetgear" at the top.
Register an account (or login) and then the device.
From there you can start the support process.
Click on: My Support---->Contact Support---->Get help with my subscription service
Thank you for your reply. I just tried that and it won’t even let me go through the support because it says that I need to buy a support contract. It’s not even my fault that does not allow me to renew. So disappointing with Netgear customer service….
Did you already tried to login to your armor account by using the website, my subscriptions? https://armor.netgear.com/
I couldn't find your router on the supported list. https://www.netgear.com/home/services/armor/resources/#armor-capable-products