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Forum Discussion

JYRover2369's avatar
JYRover2369
Follower
Feb 01, 2021

Unable to start trial for Netgear Armor

I am trying to activate the trial to the Netgear Armor on my RBR20, however, I receive a Failed to Subscribe message along with a message to try again. I have attempted several times but no luck. I h...
darkol1's avatar
darkol1
Aspirant
Feb 06, 2021

Trying to activate and pay for Netgear Armour and keep getting "Activation Failed" - Error Failed to Subscribe. Latest firmware has been applied. 

Blanca_O's avatar
Blanca_O
NETGEAR Employee Retired
Feb 08, 2021

Hi darkol1

 

Kindly try enabling/disabling remote management using the Orbi App. 

 

Did you purchase Armor using the Orbi app or a website? 

 

Regards,
Blanca
Community Team