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Forum Discussion

javidelgadillo's avatar
javidelgadillo
Tutor
Mar 10, 2021

Unable to unblock URL

Starting this week, the Armor Security started blocking http://links.a.signalkit.com/ls/click which my son's school uses to send us flyers.  I went to the app on Android to try and unblock it, but I ...
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Mar 10, 2021

Hi Javier,

 

May you provide a screenshot of the error that appears when you attempt to log into the Nighthawk app. May you also try reinstalling the Nighthawk app. 


Thanks,

Christian 

  • javidelgadillo's avatar
    javidelgadillo
    Tutor
    Mar 11, 2021

    I forget to mention in the post that I actually uninstalled, then re-installed the Nighthawk App on my phone.  Here are the screen shots from my phone.

     

    • Christian_R's avatar
      Christian_R
      NETGEAR Employee Retired
      Mar 11, 2021

      Hi Javier,


      Thanks for the screenshots. May you send me a private message with the following info as I'd like for our support team to reach out for further assistance.

       

      Email:

      Phone:

      Preferred Contact Time: (including time zone)

      Router Serial Number:


      Thank you,

      Christian

      • Iris-oo's avatar
        Iris-oo
        Aspirant
        Apr 14, 2021

        I have the same problem.  Armor blocked a lot of "cn" websites recently.  Tried to unblocked by clicking "unblocked url" but got message "An Error Occurred" after clicking OK.