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Forum Discussion
javidelgadillo
Mar 10, 2021Tutor
Unable to unblock URL
Starting this week, the Armor Security started blocking http://links.a.signalkit.com/ls/click which my son's school uses to send us flyers. I went to the app on Android to try and unblock it, but I ...
Christian_R
Mar 10, 2021NETGEAR Employee Retired
Hi Javier,
May you provide a screenshot of the error that appears when you attempt to log into the Nighthawk app. May you also try reinstalling the Nighthawk app.
Thanks,
Christian
javidelgadillo
Mar 11, 2021Tutor
I forget to mention in the post that I actually uninstalled, then re-installed the Nighthawk App on my phone. Here are the screen shots from my phone.
- Christian_RMar 11, 2021NETGEAR Employee Retired
Hi Javier,
Thanks for the screenshots. May you send me a private message with the following info as I'd like for our support team to reach out for further assistance.Email:
Phone:
Preferred Contact Time: (including time zone)
Router Serial Number:
Thank you,Christian
- Iris-ooApr 14, 2021Aspirant
I have the same problem. Armor blocked a lot of "cn" websites recently. Tried to unblocked by clicking "unblocked url" but got message "An Error Occurred" after clicking OK.
- olympos1625Apr 21, 2021NETGEAR Employee Retired
Hi Iris-oo,
Good day!
Welcome to NETGEAR Community!
We are sorry to hear that you are having issues with the Netgear Armor feature. May you send me a private message with the following info as I'd like for our support team to reach out for further assistance.
Email:
Phone:
Preferred Contact Time: (including time zone)
Router Serial Number:
Please do not hesitate to let me know if you need further assistance.
Regards,
Oliver
Community Team