NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
"Unknown error occured" Armor Orbi RBK852
Hi There, I just got my NETGEAR WiFi 6 Orbi AX6000 WiFi 6 Whole Home Mesh WiFi System (RBK852) system. I set up everything up using the Orbi app. All was going well and I activated the 30 day free...
Hello Neosegauk,
If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below.
https://www.netgear.com/support/contact.aspx
Christian
I've done that. Now been waiting nearly a week for any kind of resolution. In all honesty it's not been great service. I'm thinking of sending it back to Amazon and writing a review of how poor your customer services is :(. Amazing hardware just really bad software and customer service.
Hello,
May you send me a private message with your case number(s) and email address and I can look into your case further.
Thanks,
Christian
- Sent you a message