NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Neosegauk
May 28, 2021Tutor
"Unknown error occured" Armor Orbi RBK852
Hi There, I just got my NETGEAR WiFi 6 Orbi AX6000 WiFi 6 Whole Home Mesh WiFi System (RBK852) system. I set up everything up using the Orbi app. All was going well and I activated the 30 day free...
Neosegauk
Jun 02, 2021Tutor
I've done that. Now been waiting nearly a week for any kind of resolution. In all honesty it's not been great service. I'm thinking of sending it back to Amazon and writing a review of how poor your customer services is :(. Amazing hardware just really bad software and customer service.
Christian_R
Jun 03, 2021NETGEAR Employee Retired
Hello,
May you send me a private message with your case number(s) and email address and I can look into your case further.
Thanks,
Christian