NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
"Unknown error occured" Armor Orbi RBK852
Hi There, I just got my NETGEAR WiFi 6 Orbi AX6000 WiFi 6 Whole Home Mesh WiFi System (RBK852) system. I set up everything up using the Orbi app. All was going well and I activated the 30 day free...
Same problem. I let my subscription expire because of it. I'm not paying for something that doesn't work, and the support sucks. Even billing is a nightmare.
How long has this been going on for you? I just don't get why it's taking so long to fix.
- If you were replying to me, I noticed it when my subscription was coming to and end. I cancelled my auto renewal and uninstalled from my clients. Netgear sucks. They sell unsupported crap. No more Netgear products for me.
- Mine never worked. I changed my email address as it was wrong when creating my netgear account. Now when I try and access the Security in the Orbi app it just says Unknown error occured. It's been like this since buying the mesh in May. The Netgear support has been nothing short of poor. The have contacted me 4 times and no resolution yet.