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user356's avatar
user356
Guide
Nov 10, 2019

Unwanted printing

I get 3 pages printed each week. HP 5200 wireless printer did NOT print this out when connected to previous ASUS wifi router.  Problem started with installation of ORBI RB50.  How do I stop this usel...
CrimpOn's avatar
CrimpOn
Guru - Experienced User
Nov 10, 2019

Once each week.  Fascinating.

Just wondering, what is the IP address of this HP printer?

If it is not 192.168.1.7, then what is at that IP address?

Thanks

 

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Nov 10, 2019

    Hi user356

     

    Did you activate NG Armor? 

     

    Regards,
    Blanca
    Community Team

    • user356's avatar
      user356
      Guide
      Nov 10, 2019

      yes, security activated

      • CrimpOn's avatar
        CrimpOn
        Guru - Experienced User
        Nov 10, 2019

        Troubleshooting something that happens once every seven days can be a challenge.  What I would do is set up a LAN/WAN capture to begin shortly before the next occurance.  After the three pages print, stop the capture, save the debug file, and open it in Wireshark (or equivalent).  Filter packets by the IP address, and that should reveal which device on the network is doing the printing.

         

        I do this so often, it is not particularly complicated.  If this sort of thing appears complicated (because it is), maybe turn the priniter off for an hour each week?

  • user356's avatar
    user356
    Guide
    Nov 18, 2019

    That is the IP address of the printer, plus the last 4digits