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Forum Discussion
user356
Nov 10, 2019Guide
Unwanted printing
I get 3 pages printed each week. HP 5200 wireless printer did NOT print this out when connected to previous ASUS wifi router. Problem started with installation of ORBI RB50. How do I stop this usel...
trampmasta
Nov 14, 2019Aspirant
I have the exact same issue. I can disconnect it from wifi but that kind of defeats the purpose of having a printer that connects to the wifi? i am tempted to try a lan connection since it is next to one of my satellites. But as of now ti is still printing these same three pages with the printers ip on one of them. Has there been a solution for this? all FW and what not is up to date. and i have an HP Officejet 5258 and an RBR50 with Armor turned on.
- CrimpOnNov 15, 2019Guru - Experienced User
I have had an OfficeJet 6100 attached to my Orbi since I purchased the Orbi. It NEVER spits out three pages like this. (Not once) So, this is not an obvious, easy-to-solve issue. It is legitimate to ask whether the printer does this when connected via ethernet as well as WiFi. (Why? Well, it's not supposed to do this in the first place, so we're sort of grasping at straws.)
The key (to me) is that these pages are (a) being generated once a week by the printer itself, and so the question is "Why is it doing this?" and "How do I make it stop?", or (b) some device on the LAN is sending these pages to the printer and we want to know "Which device?" and "How do we make it stop?"
The only way I can think of to nail this down is to record LAN traffic and see if any device is sending packets to port 9100 on the IP of the printer. If it's the Orbi doing this, then complain to Netgear. On the other hand, if it is some other machine, then.......
I cannot even imagine recording an entire week of LAN traffic. (Well, I can, but I'm a nerd.)
- CrimpOnNov 16, 2019Guru - Experienced User
Oh, my goodness. Please read this post: https://community.netgear.com/t5/Orbi/Printer-spontaneously-prints-when-Netgear-Armor-Security-Scans/m-p/1824982/highlight/false#M75961
Do YOU happen to have activated Bitdefender Armor?
- CrimpOnNov 16, 2019Guru - Experienced User
Even more fun. Go to the Netgear Armor community forum and search for "printer".
https://community.netgear.com/t5/NETGEAR-Armor/bd-p/en-home-armor
- user356Nov 18, 2019Guide
That would be beyond my curent profeciency level. My fortrane is rusty if you get my meaning.