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Forum Discussion
Unwanted printing
I get 3 pages printed each week. HP 5200 wireless printer did NOT print this out when connected to previous ASUS wifi router. Problem started with installation of ORBI RB50. How do I stop this usel...
FURRYe38 wrote:Do you have Armor or Circle enabled? If so, disable them both.
starsailor wrote:I have the same issue as OP. Can you please tell me how I can fix it? Thank you!
I have armor installed (not circle) and have an HP MFP Color Laserjet. I used to get the 3 pages of "crap" when armor scanned the system but haven't seen it in quite a few months now. I did do a firmware update on the printer so make sure you are running the latest available.
Thanks for letting us know that Armor works with your Printer. Seems like there is two sides fo the fence here, Printer FW and router FW as well.
Glad it's working for you.
Enoy. :smileywink:
larryindublin wrote:
FURRYe38 wrote:Do you have Armor or Circle enabled? If so, disable them both.
starsailor wrote:I have the same issue as OP. Can you please tell me how I can fix it? Thank you!
I have armor installed (not circle) and have an HP MFP Color Laserjet. I used to get the 3 pages of "crap" when armor scanned the system but haven't seen it in quite a few months now. I did do a firmware update on the printer so make sure you are running the latest available.
I started this string over a year ago. This is what I know.
1. Once a week (for me it's every Saturday) printer spits out 3 pages with connection verifications.
2. Netgear, Bianca and associates, worked on this several times initially and finally asked me to down load a beta software to see if that made a difference. I could not download the Beta Software. Got real compentent help and it still would not download. So dead end.
3. Yes, you can stop the security software, Armor, but that leaves my wifi open to outside access, I think. Chose to keep Armor active and system security intact.
4. One individual said he got rid of the problem by connecting his printer with a hardline.
5. I gave up and it continued to print weekly for a while then quit, several weeks later it printed out again and then has not been printing for at least the last month or so.
6. My sense of the problem is Armor is pinging all its pathways to verify connection, etc. Maybe they fixed it with a softwar update, intentional or otherwise. My understanding is the Armor is a security software Netgear aquires from another vendor.
Disabling Armor does NOT leave your wifi open to out side access. So you can disable Armor to stop the odd printing if you want too.
user356 wrote:I started this string over a year ago. This is what I know.
1. Once a week (for me it's every Saturday) printer spits out 3 pages with connection verifications.
2. Netgear, Bianca and associates, worked on this several times initially and finally asked me to down load a beta software to see if that made a difference. I could not download the Beta Software. Got real compentent help and it still would not download. So dead end.
3. Yes, you can stop the security software, Armor, but that leaves my wifi open to outside access, I think. Chose to keep Armor active and system security intact.
4. One individual said he got rid of the problem by connecting his printer with a hardline.
5. I gave up and it continued to print weekly for a while then quit, several weeks later it printed out again and then has not been printing for at least the last month or so.
6. My sense of the problem is Armor is pinging all its pathways to verify connection, etc. Maybe they fixed it with a softwar update, intentional or otherwise. My understanding is the Armor is a security software Netgear aquires from another vendor.
If Armor does not stop intrusions into the wifi connection between Orbi and my equipment what does it do? I have other anti-virus protection covering the hardwired portions of my system.
WiFi Security is the first defence. As along as you have WPA2 and AES enabled. Your safe.
Armor is for over all security for data passing thru the wired and wifi connections in and out from the internet.
You can use this if you want too. Just there seems to be odd problems with it causing garbage pages on printers for unknown reasons. Something to post in the Armor about:
https://community.netgear.com/t5/NETGEAR-Armor/bd-p/en-home-armor
user356 wrote:If Armor does not stop intrusions into the wifi connection between Orbi and my equipment what does it do? I have other anti-virus protection covering the hardwired portions of my system.
Having elected to ignore Bitdefender Armor, I have no personal experience to relate. The Netgear web page describing Armor makes it pretty clear that the primary focus is on substituting Bitdefender for any existing Antivirus/Antimalware software on devices:
https://www.netgear.com/landings/armor/ This is almost certainly the reason there is a charge for Armor after the "free trial period."
In addition, the product seems to conduct external scans of every device on the local network, probing for vulnerabilities and reporting them. This activity is what caused certain HP printers to spit out those mysterious three pages. I have no clue "what else" it does. Other security products, for example, do "deep packet inspection" on internet traffic, blocking suspicious email attachments and the like.
Doesn't seem especially transparent, does it?
My guess is the 2,500-odd posts on the Armor community forum, especially the FAQ post in the "Stickies" (at the top) might provide more details. https://community.netgear.com/t5/NETGEAR-Armor/bd-p/en-home-armor
