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Solved
Vulnerability scan triggers HP printer to print pages
Hi all. It appears that the Armor vulnerability scan always causes my HP Laser printer to print three pages, containing a client version or similar. E.g. curl and version number or so. I'm quite s...
- Now I have been running 2.5.1.16 for quite some time and so far not a single page has been printed out.
So perhaps this update finally fixed the issue.
Finally. Thanks.
This also happened to me when I set up my 3-pack Orbi yesterday.
Needless to say, my first concern was if someone had gotten into my network.
If this is going to happen with Armor, how about you say something to that effect ahead of time.
Go ahead and tell your customers, "your printer might print garbage, don't worry, it's fine"
And when you realize how silly that is, you will think, "maybe we should fix the problem"
You have the MAC address, you can easily determine it is a printer.
You can then skip sending traffic to the RTSP port (9100).
Hi tolidano, the fix for the issue is currently under testing. We will provide an update once available.
Dexter
Hi tolidano, as a temporary fix, you can remove the printers from being scanned by Armor. You can do that by logging in to armor.netgear.com and clicking on the router > click on "See all devices on this router" > look for the device/s (printer) that you want to remove > click on the ellipsis (three dots) on the far right > click on Remove.
Dexter
Hi Dexter - Unfortunately this fix is too temporary. After a couple of hours the removed printer is automatically restored.
DexterJB wrote:Hi tolidano, as a temporary fix, you can remove the printers from being scanned by Armor. You can do that by logging in to armor.netgear.com and clicking on the router > click on "See all devices on this router" > look for the device/s (printer) that you want to remove > click on the ellipsis (three dots) on the far right > click on Remove.
Dexter
Hello,
this is waisting my printer ink & paper!
any updates on netgear fixing this?!
- I haven’t seen any update and won’t be subscribing to this Armor service after the 30 day free trial ends on 3rd January. I haven’t found it that useful and the unwanted printing issue is annoying.