Forum Discussion

Apprentice

Jul 08, 2019

Solved

Vulnerability scan triggers HP printer to print pages

Hi all. It appears that the Armor vulnerability scan always causes my HP Laser printer to print three pages, containing a client version or similar. E.g. curl and version number or so. I'm quite s...

Surffa
Jun 18, 2020
Now I have been running 2.5.1.16 for quite some time and so far not a single page has been printed out.

So perhaps this update finally fixed the issue.

Finally. Thanks.

Surffa

Apprentice

Mar 27, 2020

I think you are now mixing devices?

From what I searched before, your dates might fit 40 series(?), but not the 20 that was linked above and at least I was now talking about.

That KB support document regarding .30 is also fairly recently dated, so it shouldn't be too old. And I can guarantee that it hasn't been available for my devices before this week..

Adrian97c

Apprentice

Mar 28, 2020

Doing a manual downgrade from .36 to .30 on my RBR20, let’s see how this works.

Adrian97c
Apprentice
Mar 31, 2020
Downgrading to .30 from .36 did NOT fix the printing issue.
- Surffa
  Apprentice
  Apr 05, 2020
  Adrian97c that's curious, as my RBR20 has now been running .30 SW for 1,5 weeks now.
  Assuming the old schedule, it should've been printing twice, which it hasn't.
  
  Printer still seems to work, so I have sort of a feeling that for my HP, which I originally reported the problem with, is now somehow in order with the Armor.
  - Surffa
    Apprentice
    Apr 11, 2020
    All right. So now after quite some time the printer printed out the garbage pages again. So I now switched the printer off again and let's see about the next FW update again.
    
    So definitely this is still not fixed.
    
    Why the behavior is not consistent every week is strange, did the vulnerability scan interval change, or is the Armor behavior simply no longer consistent.