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Forum Discussion
aberg
Jan 09, 2020Tutor
Wait for you take a paid subscription
Before you take a paid subscription on Amor, wait when your free trial is expired. I was satisfied and took a subscription after 5 days. But to my surprise the subscription started immediately and ...
Orbi-Roc
Jan 31, 2020Luminary
Thet want your business and they want you to renew your subscription when it comes up for renewal. I would open up a ticket with Bitdefender Support and tell them exactly what happened; and that had you known, you would have waited for the trial period to end before buying a subscription; and ask them to extend your current subscription to reflect that the unused portion of your trial. I'd be willing to bet that they will be pleased to accommodate you.
Vz1
Feb 15, 2020Initiate
Tried that and opened a case with support right after noticing same issue. Realised the support is not very responsive and it takes weeks to get response for every question. After back and forth for a couple of months they made it clear that was expected behavior for the subscription and they are not going to extend anything.