NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Chylowen's avatar
Chylowen
Aspirant
Nov 04, 2021

Windows 11 No Internet with armour

I have two windows PC's linking through the router on the same wifi network one running windows 10 the other windows 11 (recently upgraded from 10). the windows 10 machine works perfectly. The recent...
plemans's avatar
plemans
Guru - Experienced User
Nov 04, 2021

do you have IPv6 enabled? 

What firmware version are you on? 

what modem/gateway is the R8000 connected to?

  • Chylowen's avatar
    Chylowen
    Aspirant
    Nov 05, 2021

    Hi

     

    Thanks for the support

     

    IPv6 is enabled on both PC’s and disabled on both routers.

    R8000 is on firmware version V1.0.4.76 and the nighthawk X48 D7800 is on V1.0.1.66

     

    The R8000 is connected to the nighthawk X48 D7800 as its modem. This device is set as a router/modem.

     

    Regards

    • plemans's avatar
      plemans
      Guru - Experienced User
      Nov 05, 2021

      so you're going D7800 (router mode)----->R8000 (router mode)?

      It causes a double nat. 

      have you tried putting the R8000 in access point mode? 

      • Chylowen's avatar
        Chylowen
        Aspirant
        Nov 05, 2021

        Hi thanks for the suggestion and it did appear to solve the problem but at the cost of loosing the armour security which was reason for having the R8000 in the first place.

        I tried putting the D7800 into modem only mode but for some reason this lost the internet connection?

        Any other ideas?