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Forum Discussion
1st Gen Circle is no longer responding outside my wifi network
I have been using ORBI RBR50 for a number of years with 1st Gen Circle. This has been great at controlling my children's internet usage, and is the sole reason I selected Orbi. In the past few week...
Hello Mattmacknamara,
Welcome to the NETGEAR Community!
I understand that you are not able to access your network when you are not at home. This can be caused by the private address feature on iOS devices.
Please turn off your private IP address if you are using an iOS device.
To turn off the Private IP address please follow the directions listed below:
Open "Settings"
"Wi-Fi"
Select the "i" icon next to your connected network
Toggle off "Private Wi-Fi Address"
Best,
Kevin
Community Team
Hi Kevin,
The issue occurs outside of my home, when I am the mobile/cell network. The private wifi is not an option when on mobile/cell network.
This was not a problem that I have had in the past. It also appears I am not the only person who is having this problem.
Matt