Forum Discussion

Guide

Jan 23, 2023

Solved

Can no longer access remotely access Circle on my Netgear Orbi router RBR20

Hello, I can no longer access remotely access Circle on my Netgear Orbi router RBR20. This problem started happening in the last 1-2 weeks. Prior to the last 1-2 weeks I have accessed Circle re...

treaders
Jun 09, 2023
Message from Netgear Support for information:

"...We got some update from Circle team that there are some issue on server side but they are able to fix it now. Please continue to test it for couple more days and confirm if the issue is already resolve."

FURRYe38

Guru - Experienced User

Jan 23, 2023

Possible that the FW on the Orbi system is out dated to what the Circle SW is expecting:

https://community.netgear.com/t5/Orbi-Wi-Fi-5-AC-and-Orbi-with/New-RBR-RBS-20-30-and-40-series-Firmware-Version-2-7-4-24/td-p/2216840/jump-to/first-unread-message

treaders76
Guide
Jan 24, 2023
Thank you. I guess that is possible. I’ll look into it.
treaders76
Guide
Jan 26, 2023
I have one Orbi RBR20 (router), two RBS20s (satellites) and one RBS40 (satellite). I updated all devices to the latest firmware V2.7.4.24. Unfortunately, this firmware update did not fix my Circle remote access problem. Circle still asks if I would like to Try again or Pair new Circle. Worth a shot though!