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Solved
Can no longer access remotely access Circle on my Netgear Orbi router RBR20
Hello,
I can no longer access remotely access Circle on my Netgear Orbi router RBR20. This problem started happening in the last 1-2 weeks. Prior to the last 1-2 weeks I have accessed Circle re...
Message from Netgear Support for information:
"...We got some update from Circle team that there are some issue on server side but they are able to fix it now. Please continue to test it for couple more days and confirm if the issue is already resolve."
I've now spoken to Netgear customer support twice. They will elevate this issue to Netgear engineering.
Netgear will also liaise with Circle support.
I have previously spoken to Circle support directly. While Circle support did provide some helpful information they also directed me to Netgear support.
Ongoing "Unable to find Circle. What would you like to do next? Try again. Pair new Circle." error message screenshot attached. This is the message I see when trying to connect to Circle remotely. Same error message for ~3 months.
