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Solved
Can no longer access remotely access Circle on my Netgear Orbi router RBR20
Hello,
I can no longer access remotely access Circle on my Netgear Orbi router RBR20. This problem started happening in the last 1-2 weeks. Prior to the last 1-2 weeks I have accessed Circle re...
Message from Netgear Support for information:
"...We got some update from Circle team that there are some issue on server side but they are able to fix it now. Please continue to test it for couple more days and confirm if the issue is already resolve."
Got the problem since March and no solution from Netgear or Circle up to now. We should be able to get a refund really. I will be looking at changing to Eero with a subscription to Eero Plus.
It looks like that they have fixed it. Since an hour it is working again for me. There was no change on my side apart from an update of my orbi mobile app (android) which came through today. So they must have changed something on there server I guess
That is exciting! Glad to hear Circle on Android OS is now working remotely again! It's been a while... 😁
I just noted that the Orbi app for Apple iOS was updated 5 days ago but I still cannot access Circle remotely (from cellular or another wifi network). The Circle app was not updated. 😢
I'm running Apple iOS with Orbi app 2.27.0.77 and Circle 1st generation app 2.1.12
Yes, it is finally working for me again! I would hope that someone from Circle or Netgear would get on here and apologise. Having a fault this for 6 months is pretty poor customer service.
- Can confirm is to be working again on Android OS. Circle App version 2.1.11.1
Orbi App version 2.27.0.2959
I also installed the latest firmware on the Orbi and satellite v2.7.5.4