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Forum Discussion
treaders76
Jan 23, 2023Guide
Can no longer access remotely access Circle on my Netgear Orbi router RBR20
Hello,
I can no longer access remotely access Circle on my Netgear Orbi router RBR20. This problem started happening in the last 1-2 weeks. Prior to the last 1-2 weeks I have accessed Circle re...
- Jun 09, 2023
Message from Netgear Support for information:
"...We got some update from Circle team that there are some issue on server side but they are able to fix it now. Please continue to test it for couple more days and confirm if the issue is already resolve."
pecastillo
Jun 08, 2023Tutor
It is also working again for me. I'm running firmware version V2.7.4.24 in a RBR40. APP from iOS.
- treadersJun 08, 2023Star
The Circle iOS app has just started somewhat working for me via a remote (cellular) connection. However, I keep seeing "Network Failure - Request failed: unauthorized (401) Please retry or restart." error messages. That is new.
- treadersJun 09, 2023Star
I can now access the iOS Circle app on my iPhone XS via a remote (cellular) connection.
In addition, I can now also access Manage > Get Circle Passcode and see my passcode. I have not been able to access this feature.
It's taken since January 2023 but we got there! đđ
- treadersJun 09, 2023Star
Message from Netgear Support for information:
"...We got some update from Circle team that there are some issue on server side but they are able to fix it now. Please continue to test it for couple more days and confirm if the issue is already resolve."