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Forum Discussion
zulelord
Jun 29, 2018Aspirant
Can't access premium circle features after upgrading routers -- lost all settings too
Upgraded from a Nighthawk to the Orbi40 system today and Circle lost its connection.
I finally reinstalled the circle app and after two or three reinstalls (and rebooting the router a few times) I...
DexterJB
Jul 04, 2018NETGEAR Moderator
Hi zulelord,
Welcome to the community!
This link may help out in restoring the Premium features.
Regards,
Dexter
Community Team
DexterJB
Jul 09, 2018NETGEAR Moderator
Hi zulelord,
I would like to follow up and check if you are still experiencing the issue.
Regards,
Dexter
Community Team
- zulelordJul 13, 2018Aspirant
Hi, thanks for the responses. I was able to get it working. I cancelled the charge through Google Play and then I was able to purchase again. I was worried about paying twice but the system was smart enough to figure that out and there was no overpayment.
Thanks for your help.