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Forum Discussion

cchan8's avatar
cchan8
Guide
Apr 23, 2019

Can't connect to circle

Can't connect to circle message only with 1 profile. After deleting profile, devices moved to home and now, can't connect to circle message appears in home when try to edit the profile. Other profiles have no problem with editing and saving.

4 Replies

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  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    Apr 26, 2019

    Hi cchan8, Welcome to the community! You can try creating a new profile then move the devices there and check if the issue will persist. Let us know how it goes.

     

    Dexter

    • cchan8's avatar
      cchan8
      Guide
      Apr 26, 2019

      Tried that. Now the new profile becomes can't connect to circle.

    • DexterJB's avatar
      DexterJB
      NETGEAR Moderator
      Apr 30, 2019

      Hi cchan8, thanks for the update. I have sent you a message. Please check your inbox.

       

      Dexter