Circle // visited pages does not work

Question

Dear team, I use Circle on my Netgear router and have a Premium subscription.
There are 2 issues:
1) The correct time zone is not used in the Ciscle APP (IOS). I can recognise this in the "Filtered out history". The wrong time is shown next to the entries. However, the mobile phone has the correct time zone set. Therefore, I cannot use all functions that use a time,
2) The history of visited websites is not displayed - empty. I always get the text "Nothing in history yet. The world wide web is waiting.
Please help - THANK YOU!

FURRYe38 · Answer

https://community.netgear.com/t5/Orbi-App/How-to-report-a-bug-on-the-Orbi-App/td-p/2140980/jump-to/first-unread-message

Ojah · Answer

Thank you for your answer. Unfortunately, the procedure described for registering a bug does not work for me. When I shake the cell phone, nothing happens. I have an iPhone 13 Pro with iOS version 17.1.1 and german language.
I have uploaded two photos that show the history area. I can see entries in the blocked links image, but with an incorrect timestamp. In the image of the visited links I see no entries, although communication with the www is possible.

FURRYe38 · Answer

You'll need to make contact with NG support then:
https://my.netgear.com/support/contact.aspxhttps://www.netgear.com/support/contact.aspxThen clicking on "Get answers about NETGEAR products before I buy" then clicking on "Networking for Home" then "Chat with us".

Forum Discussion

Circle // visited pages does not work

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