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Forum Discussion
AshumSmashum
Mar 25, 2023Tutor
Circle 1 Gen paused all devices
Somehow my phone was added to the circle list to pause which is the device I use circle on. I've reinstalled, etc...I can turn parental control off through my computer with router login. But if I try ...
DexterJB
Mar 30, 2023NETGEAR Moderator
Hi, you can try resetting the device back to factory settings and reconfigure everything.
Dexter
NETGEAR Team
AshumSmashum
Mar 30, 2023Tutor
Well, it's my circle 1 account, though, not my router doing it. Tried creating a new account but it's still just linked through my router and instantly pauses everything. I'm going to attempt installing the app on a new phone and see if I can log in just to unpause my phone!
- DexterJBApr 04, 2023NETGEAR Moderator
Please keep us posted.
Dexter
NETGEAR Team
- AshumSmashumApr 04, 2023TutorWell, I tried that and all seemed well until I needed the passcode. Had it sent to my phone but it wouldn't work to log me in. Said it was invalid despite having it resend 3 times with same code.
Yet, it paused all my devices again. So, with no way to log in to the app anymore I just said forget about it. Turned it off through the router and it will stay that way. lol