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HomeBrewJoe's avatar
HomeBrewJoe
Aspirant
Apr 21, 2021
Solved

Circle 1st Gen on Orbi parental settings not working

I think it started happening recently (around the time My circle was discontinued?) but the parental settings I have set have stopped working. The app shows that they are set (bedtime: 9:00pm) and whe...
  • svetaketu's avatar
    Apr 21, 2021

    Hi HomeBrewJoe , 

     

    It could be that the video they are watching was already cached in their device.

     

    I suggest that if you want to test if the settings are working or not, try to create another profile and move the kids devices to that profile temporarily and observe.

    Try to also revisit your filters as you might have set youtube to be accessed anytime.

     

    Hope it helps.