Forum Discussion

Aspirant

Jan 22, 2021

Circle 1st Generation app no longer track netflix usage

My Circle 1st gen app no longer tracks the Netflix usage. All the other functionalities are working. For e.g. when I use youtube, the usage is correctly reported. But the Netflix usage is not counted...

Christian_R

NETGEAR Employee Retired

Jan 26, 2021

Hello Jack1234,

I would recommend checking out the article below for missing usage/history issues.

https://support.meetcircle.com/hc/en-us/articles/360026374272-Missing-Usage-or-History-Issues#:~:text=Are%20none%20of%20your%20device,turning%20it%20off%20and%20on).

Christian

Jack1234
Aspirant
Jan 27, 2021
Thanks for the reply. Mine is a Cicle build into the netgear orbi router. The link doesn't have anything special for me. Also youtube and other services are tracked correctly. My issue is only with Netflix.