NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

lenawaiky's avatar
lenawaiky
Aspirant
Feb 19, 2023

Circle 1st generation passcode

Hi, I am using netgear R700 and circle 1st generation app for parental control. My old phone is out of order and when I use a new phone and reinstall the app, I cannot get back to the app as I cannot get the passcode. I have tried uninstall/ reinstall app, restarting parents control in printer but still in vain. Can anyone suggest what I can try next to solve the problem?

I have paid for premium for 1 year. I am so upset now:(

Thanks!