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Forum Discussion
mrwhite123
Nov 16, 2021Follower
Circle app passcode
Hello, I am having a simular issue to others I have reinstalled the circle app and have not got the passcode and when I request a text it does not arrive. I'm guessing I set the phone number incorre...
- Nov 16, 2021
Hi mrwhite123
Welcome to NETGEAR Community!
Please send me a private message with your name, email address and device serial number.
Regards,
Blanca
Community Team
Blanca_O
Nov 16, 2021NETGEAR Employee Retired
Hi mrwhite123
Welcome to NETGEAR Community!
Please send me a private message with your name, email address and device serial number.
Regards,
Blanca
Community Team
- sku11monkeyDec 18, 2021AspirantExact same issue! Was managing circle for more than a year and the one day I can’t get in through the app. I’m the only admin and the app can’t kick out a text message when asked. Blanca- can I PM you my details as well?
- LizzleJan 02, 2022Aspirant
I am having the same issue. I am trying to set up Circle on my home network.
I am stuck in an endless loop of being asked for verification code, saying i am the only admin, asking to send verification code and then not reciving anything. I actually don't think I ever entered a phone number and i am not able to do so now.
Have tried reseting, setting up from scratchm deleting and reinstalling the app. Nothing works!
Any help would be greatly apprecaited!
- junglesimJan 02, 2022Star
Sorry doing a full reset of circle and the router did not help you. For me, after a lot of huffing and puffing, a simple reboot of the router sorted it for me, whicj surprised me a lot. After the reboot I indeed recieved the verification code to my phone as expected. I am sorry that I can't be of any more help. Thanks for your replies.
- TeckproJan 03, 2022InitiateFacing same issue. Did a firmware upgrade on the router. After that circle asking for passcode which I don't know and not getting text msgs when I select the option to send passcode.
- gotogordonJan 21, 2022Aspirant
Hi There,
Circle can not login (I have received the text password but still could not login)
Name: Weidong Li
email: gotogordon@hotmail.com
Model Orbi RBR50
sn: 5M02948L0D458
- JLA2023Oct 26, 2023Aspirant
I am get a message that Circle that it will send a code but I never receive it.