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Forum Discussion

dleearc's avatar
dleearc
Tutor
Jul 07, 2020

Circle App reset History and Usage after first day

Activated Circle (30 day Trial) on my R8000P (Firmware Version V1.4.1.50_1.3.10). Set up profiles for my family and painfully identifed all network devices. My first full day of tracking usage and hi...
dleearc's avatar
dleearc
Tutor
Jul 07, 2020

Usage and History Reset again at 11pm. Restoring from backup failed.....This is problematic!

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Jul 09, 2020

    Hi dleearc,

     

    You may need to perform a factory reset or reboot the router.

     

    Christian 

    • dleearc's avatar
      dleearc
      Tutor
      Jul 13, 2020

      Resetting router and cirlce app did not work. App keeps resetting usage and history. Integrating Cirle into Netgear hardware seems to be unstable and not quite ready.The UI and features looked promising but unfortunately I will be unistalling and disabling Cirlce. 

       

      dleearc