NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Hos9876
Feb 23, 2024Aspirant
Circle as it keeps asking me for passcode which i never receive
Hi - have. new phone and can not get into Circle as it keeps asking me for. passcode which i never receive. Tried ll the other suggestions on circle help but without by luck. Hoss
- Feb 29, 2024
Hi - i done a self fix on this.
1. on the netgear router settings turn off circle parental controls and “upgrade” to netgear parental controls
2. reboot router
3. Launch app and select parent controls
4. follow prompts
means you get rid of circle and can at least start again
FURRYe38
Feb 23, 2024Guru - Experienced User
- Hos9876Feb 24, 2024Aspirant
Thanks
All that doesn’t work. Circle is in the router i don’t have the app, as you need a passcode to progress, the app is linked to an old phone number i do t have and it’s impossible to reset circe on the Orbi router.
So frustrating
How’s- Hos9876Feb 29, 2024Aspirant
Hi - i done a self fix on this.
1. on the netgear router settings turn off circle parental controls and “upgrade” to netgear parental controls
2. reboot router
3. Launch app and select parent controls
4. follow prompts
means you get rid of circle and can at least start again