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jdm2000usa's avatar
jdm2000usa
Follower
Jun 15, 2019

Circle Blocking Some Google Sites

When I have Circle enabled, no wifi device (PC, laptop, iphone) can access certain google cites like google website, google maps app - even devices set to "unmanaged" have this problem.  Google webmail does work.  If I turn off Circle on the router, we can access on all connected devices and the problem goes away.  If I bypass the router and LAN cable directly in to the modem from a PC, I can access these Google sites - so I know it is the R8000 causing the problem.  Any ideas?  I'm using firmware V1.0.4.28_10.1.54.

2 Replies

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    Jun 20, 2019

    Hi jdm2000usa, welcome to the community. We recommend updating the router firmware found here and do a factory reset as described here. Please let us know if the issue will persist.

     

    Dexter