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Forum Discussion

strayfrog's avatar
strayfrog
Tutor
Mar 17, 2020

Circle connectivity interruption on RBR50

Hello -- I'm running into intermittant disconnection issues with Circle. This started about a week ago. I decided to upgrade my RBR50 to the latest firmware (V2.5.1.8) to see if things would improve ...
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Mar 19, 2020

Hello strayfrog, 

 

When Circle is enabled, does it cause connectivity issues for all devices on the network? May you try reverting back to the previous Orbi firmware version to see if there are any improvements. 

 

Thanks,

Christian 

  • Retired_Member's avatar
    Retired_Member
    Apr 04, 2020

    Hello Christian,

     

    Would like to know which firmware version is compatible with Circle? So that we all could flash to the older firmware and make Circle work on our Orbi system.

      • Retired_Member's avatar
        Retired_Member
        Apr 08, 2020

        Hi Christian,

         

        We know where we can get the previous firmware, but the questions is that "Do you know which firmware version compatible with Circle without the Internet disconnection issue?"

  • ArloCamUser's avatar
    ArloCamUser
    Aspirant
    Apr 18, 2020
    I just recently purchased this system for just under a month. I have also encountered the same issues with internet dropping for no reason sometimes more than 3 times a day, I first eliminated the Armor Bitdefender by turning it off hoping to solve the issue but it didn’t. Then I realised it was the Disney Circle that was causing the issue. So far the routers are running well without these 2 important features turned on which is a pity. For the above average price paid for these routers, I certainly hope Netgear can resolve the issue and update us when it’s done.