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Forum Discussion

strayfrog's avatar
strayfrog
Tutor
Mar 17, 2020

Circle connectivity interruption on RBR50

Hello -- I'm running into intermittant disconnection issues with Circle. This started about a week ago. I decided to upgrade my RBR50 to the latest firmware (V2.5.1.8) to see if things would improve ...
Retired_Member's avatar
Retired_Member
Apr 08, 2020
This is the same when we contacted the Priority Netgear Support, it used to take them 1-3 days to get back to us, now they take up to 7 days just to reply our message without a good solution.
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Apr 08, 2020

Hi AlexWong,

 

All previous firmware versions for the Orbi should work with Circle. Our product teams are currently investigating reports of Circle possibly causing intermittent disconnections. We currently do not have an ETA or further details at this moment. 

 

Thank you for your patience,

Christian