NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

mcornell's avatar
mcornell
Aspirant
Jun 14, 2019

Circle Continually loses connection/settings Orbi

We have been using the Disney Circle product enabled in the RBR50.  We have noticed the following behavior   Circle loses its connection Once it resestablishes connection, all settings are purged...
DexterJB's avatar
DexterJB
NETGEAR Moderator
Jun 17, 2019

Hi mcornell, welcome to the community! I have sent you a message. Please check your inbox.

 

Dexter

Fmag69's avatar
Fmag69
Aspirant
Oct 17, 2019
I am having the same issue. Very annoying.
  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    Oct 17, 2019

    Hi Fmag69, welcome to the community! Were you able to try the suggested steps posted above? And what other steps have you tried so far?

     

    Dexter

    • Fmag69's avatar
      Fmag69
      Aspirant
      Oct 17, 2019

      Yes, I kmoved everything to unmanaged last night. This morning the Circle was not connected again.

      • DexterJB's avatar
        DexterJB
        NETGEAR Moderator
        Oct 18, 2019

        Hi Fmag69, please check your inbox.

         

        Dexter