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Forum Discussion

pengwn's avatar
pengwn
Tutor
Sep 26, 2020

Circle disappeared and now it's Netgear Parental Controls

Have been experiencing the dreaded lose Wifi and have to restart RBR50v2 which then turns off Parental Controls and loses all Circle settings.  So, I updated to the new firmware 2.7.0.70 as it said i...
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Oct 16, 2020

Hello Fargojay, 

 

I'd like for our support team to reach out for further investigation. May you provide me with the following info in a private message. 

 

Email:

Phone:

Preferred Contact Time:

Serial Number:

 

Thanks,

Christian 

JScottTuck's avatar
JScottTuck
Aspirant
Nov 04, 2020

Hello, 

I am having the same issue after a recent firmware update. I completed a factory reset this morning, and also manually downloaded the latest firmware for the Netgear website. I am now running version 2.7.1.60

  • JScottTuck's avatar
    JScottTuck
    Aspirant
    Nov 04, 2020

    All, 

    A quick update...I downloaded V2.6.1.40 from HERE and the parental controls are now back.