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Forum Discussion

DougB628's avatar
DougB628
Apprentice
Apr 12, 2019

Circle filtering unmanaged device

I have been testing Circle on my Orbi, and I am finding that it is filtering unmanaged devices. I have attached a screen shot of the filter page that comes up, which clearly indicates that the device...
DexterJB's avatar
DexterJB
NETGEAR Moderator
Apr 14, 2019

Hi DougB628,

 

I have sent you a message. Please check your inbox.

 

Dexter
Community Team

  • Retired_Member's avatar
    Retired_Member
    Apr 22, 2019
    Same problem here. Is there a fix for this?
    • DexterJB's avatar
      DexterJB
      NETGEAR Moderator
      Apr 23, 2019

      Hi Retired_Member,

       

      Welcome to the community!

       

      Please make sure that your router is using the latest firmware if you haven't updated it yet. What model is that by the way?

       

      Dexter

      • Retired_Member's avatar
        Retired_Member
        Apr 30, 2019

        Thank you DexterJB

         

        I have the latest firmware 2.3.1.48. 

        The problem is:

        Internet browsing history for a number of unmanged device appears in random wrong profiles. I can see that obviouse web-url from "electric car charger" is in my Kids profile. I have tried to make a "dummy" profile and add the unmanaged devices there but no luck.

         

        Arild